UK trends in hospitality staff are changing. At The Hospitality Company, we stay on top of these changes to provide our clients with the best service possible. Here are the top five trends shaping hospitality staffing in 2024.
1. The Rise of Multi-skilled Staff
In 2024, event staff need to do more than just one job. We see a shift towards hiring individuals with multiple skills. Team members may handle bartending, serve food, or assist with setup, depending on the event’s needs. This versatility allows us to provide efficient staffing solutions. It also ensures clients receive the best value for their investment. Hiring multi-skilled staff results in fewer personnel, less complexity, and more flexibility for event managers. Read more about our multi-skilled event staff services to see how we can support your event.
2. Sustainable Practices in Hospitality
Sustainability has become a core concern in the event industry, and staffing is no exception. We prioritise sustainable practices in how we train our team and execute events. Our staff help reduce waste by following sustainable serving practices, such as using compostable materials or limiting unnecessary use of resources. They support eco-friendly initiatives, like reusable glassware, reducing plastic waste, and avoiding single-use items. Event organisers and guests now expect these practices, and our team knows how to make an event both memorable and sustainable. Learn more about sustainable practices in the hospitality industry.
3. Personalised Guest Experiences
Creating a unique guest experience is essential in 2024. UK trends in hospitality staff have seen personalised interactions at the heart of this. It’s not just about serving drinks—it’s about knowing when to offer a top-up, remembering a guest’s preference, and being proactive. Our team members focus on the small details that enhance the guest experience. By creating personal connections, they help make every guest feel valued. This personal touch transforms events into unforgettable experiences. Read our guide to creating exceptional guest experiences for more insights.
4. Tech Integration in Event Staffing
Technology has become more prominent in hospitality staffing. Digital check-ins, communication apps, and event management software streamline processes and enhance efficiency. Our staff are trained to use these tools to manage tasks effectively and keep everything running smoothly. QR codes, digital menus, and payment systems allow us to provide a seamless guest experience. By embracing tech integration, we can deliver higher levels of service and adapt quickly to client needs. Discover how event technology is changing the industry.
5. Focus on Diversity and Inclusion
Diversity and inclusion are vital in creating a welcoming environment for guests. Our team reflects this diversity, representing different backgrounds and experiences. A diverse team brings a range of perspectives and cultural insights, allowing us to connect with all guests. Inclusion isn’t just about hiring a diverse workforce; it’s also about ensuring every team member feels valued. By fostering an inclusive culture, our staff offer better service, create a welcoming atmosphere, and enhance overall guest satisfaction. Read more about commitment to diversity and inclusion and why it matters.