The Hospitality Company
The Hospitality Company

Covid-19 Measures Policy

The Hospitality Company is committed to protecting the health and safety of our employees, clients, and guests. This COVID-19 Measures Policy outlines the steps staff must follow to minimise the risk of transmission while working at client sites.

1. Purpose

  • Reduce the risk of COVID-19 transmission among staff and clients.
  • Provide clear guidance on hygiene, testing, and workplace safety.
  • Ensure compliance with UK Government and Public Health England (PHE) guidance.

2. Scope

  • All employees, temporary staff, and contractors.
  • All sites where The Hospitality Company staff are deployed.
  • All activities related to work assignments.

3. Health & Self-Monitoring

Staff must monitor their health daily for COVID-19 symptoms, including fever or chills, persistent cough, loss of taste or smell, shortness of breath or difficulty breathing, and sore throat or fatigue.

  • If you experience any symptoms, do not attend work. Notify your supervisor immediately via Connecteam or the on-call manager.
  • Staff must stay at home and self-isolate if required by government guidance or client protocols.

4. Testing & Vaccination

  • Staff are encouraged to follow government recommendations for COVID-19 testing and vaccination.
  • Rapid lateral flow testing is recommended if you have symptoms or have been exposed to COVID-19.
  • Any positive test must be reported immediately to The Hospitality Company management.

5. Hygiene & Personal Protective Equipment (PPE)

  • Wash hands regularly with soap and water for at least 20 seconds.
  • Use hand sanitiser where handwashing facilities are unavailable.
  • Cover coughs and sneezes with a tissue or elbow.
  • PPE such as masks and gloves should be used in line with client site requirements.
  • Staff must follow all site-specific health & safety measures, including social distancing where advised.

6. Workplace & Client Site Measures

Follow all client COVID-19 protocols, including temperature checks if required, mask-wearing, restricted area access, and cleaning and sanitising duties as instructed.

  • Maintain social distancing wherever possible, especially in staff areas and break rooms.
  • Avoid sharing personal items, including utensils, phones, and uniforms, unless properly sanitised.

7. Reporting & Communication

  • Staff must report any suspected or confirmed COVID-19 exposure immediately to The Hospitality Company.
  • Management will communicate updates or changes to procedures promptly via Connecteam or email.

8. Return to Work

  • Staff who have tested positive or have been self-isolating must only return to work when cleared according to current government guidance.
  • A negative test or official clearance may be required before redeployment.

9. Training & Awareness

  • All staff will receive training on COVID-19 measures as part of their induction.
  • Updates will be shared regularly through Connecteam, email, and team briefings.
  • Staff are encouraged to ask questions and raise concerns regarding safety measures.

10. Compliance

  • Compliance with this policy is mandatory.
  • Failure to adhere may result in removal from shifts or other disciplinary action.

11. Policy Review

This policy will be reviewed regularly and updated in line with government guidance or client-specific requirements.